Prof. Services: Case Studies

5 March, 2009 - The Bank of New York Mellon

"Manchester has proven itself as an ideal location to support our rapid growth and our office here has become a major success story within our global operation. As a result, we've expanded our presence in the city and launched a second city centre site," explains Jackie Williams, Managing Director, The Bank of New York Mellon, Manchester.

Since launching its European Growth Centre in Manchester in 2005 The Bank of New York Mellon has gone from strength to strength, expanding rapidly to a 1,000 strong team at its landmark office building at the core of the city centre in Piccadilly Gardens.

Building on this success, the company announced plans to take a further 50,000 sq ft of office space in the city's expanding financial district, Spinningfields, less than a mile from its established office.

"The success of our first office in Manchester surpassed our expectations and gave us the confidence that the city was capable of supporting ourrequirements."

The Bank of New York Mellon is a global financial services company operating in 34 countries and serving more than 100 markets. The company provides asset and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team.

The company's milestone decision to locate its new financial services growth centre in Manchester was a huge coup for the city. The company chose to locate in the heart of this modern, dynamic city because it boasts a large pool of talented people from which they have created a centre of excellence that will continue to drive the business forward.

"In addition to the quality of the city's infrastructure, the availability of talented individuals has allowed us to quickly build a highly motivated team of almost 1,000 people here in Manchester which is delivering exceptional service to clients worldwide.

"Taking 50,000 sq ft at Spinningfields has ensured we have the additional capacity to further build our operations in the city and signifies The Bank of New York Mellon's commitment to our presence here."

The company's Manchester operation plays an important role in its ability to deliver a high level service to its client base across Europe. The company has worked hard to ensure its staff provide an excellent service by developing a tailored training facility for employees.

Since deciding to locate in Manchester, the company has worked closely with MIDAS, Manchester's Investment and Development Agency, on formulating its recruitment strategy and the development of a bespoke suite of training to meet the specific needs of the organisation.

The Bank of New York Mellon's Manchester office provides a range of training opportunities for its employees and it has developed two nationally recognised qualifications to provide opportunities for staff to develop new skills whilst they work with the organisation.

The company has developed an Advanced Apprenticeship in Investment Administration, a new NVQ-level qualification which it developed in partnership with the Financial Services Skills Council, to help build the skills employees need to embark on a career in the industry. Since launching the qualification over 60 members of staff have signed up
to complete the qualification.

The company also joined forces with Manchester Metropolitan University to develop a part-time Financial Services BA Honours Degree course to help employees take their career further within the industry. This has been a major success, providing higher level training that meets the company's specific needs, and a continuous development path for those employees who have completed the Apprenticeship programme.

"We've now created almost 1,000 jobs here since we arrived in 2005 and a major
achievement has been creating opportunities which help retain the region's talented school leavers and graduates.

"Our Manchester team has also developed an award winning training programme and new qualifications in order to build an exceptional financial services team.

"With these achievements under our belt and opportunities for further growth, we've made a long term commitment to continuing to expand our operations here."

Link: http://www.bnymellon.com/